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Solution:

1Measure the curl of the paper.

  • Type of curl

    Face curl: The set paper is warped upward.

    Back curl: The set paper is warped downward.

  • Measurement of curl

    Load one sheet of paper on a flat surface, apply the scale to the leading edge of the paper, and measure the curl at the four edges. The maximum value is the curl value.

  • Curl standard

    Acceptable curl amount varies depending on the basic weight of the paper.

    Paper weight

    Curl amount

    Paper Weight 0 - 6

    Face curl: 10 mm

    Back curl: 10 mm

    Paper Weight 7

    Face curl: 10 mm

    Back curl: 5 mm

    Paper Weight 8

    Face curl: 10 mm

    Back curl: 3 mm

    Paper Weight 9

    Face curl: 10 mm

    Back curl: 0 mm

2Is the paper curl within the curl standard?

Yes

Proceed to Step 6.

No

Go to the next step.

3Place the curled surface down on a flat surface.

4Hold the end of the paper and straighten it in the opposite direction to the curl direction so that the paper is rounded.

5Is the problem resolved?

Yes

Finished!

No

Go to the next step.

6Remove the paper, loosen it, and reset it.

7Is the problem resolved?

Yes

Finished!

No

Go to the next step.

8Select [Machine: Paper Feed / Output] in [Advanced Settings] for your custom paper being used, select 1331: [Interposer] and adjust the value in [Fan Level].

  • If the present value is 10%:

    Increase the value in [Fan Level] to 30%.

  • If the present value is 30%:

    Increase the value in [Fan Level] to 50%.

  • If the present value is 50%:

    Increase the value in [Fan Level] to 80%.

  • If the present value is 80%:

    Increase the value in [Fan Level] to 100%.

9Is the problem resolved?

Yes

Finished!

No

Go to the next step.

10Select 1331: [Interposer] and adjust the value in [Fan Level].

  • If the present value is 30%:

    Increase the value in [Fan Level] to 50%.

  • If the present value is 50%:

    Increase the value in [Fan Level] to 80%.

  • If the present value is 80%:

    Increase the value in [Fan Level] to 100%.

11Is the problem resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • For details about how to loosen paper, see "Loading Paper" in "Preparation".