When You Cannot Send or Receive Fax Messages As Wanted
Problem | Cause | Solution |
---|---|---|
Reception was not possible although a group specification was set for the following: Receiving Station of Information Box, Forwarding, Forwarding of Special Sender, Reception Report e-mail, Email TX Results, routing e-mail received via SMTP. | The number of specified destinations exceeds the maximum number that can be specified as a group. | A maximum of 500 parties can be specified for a group. Check if there are more than the specified numbers registered in the Address Book. If a group was registered in another group or specified as Receiving Stations 1 to 5 for the Transfer Box, transmission is canceled and no error message appears. |
Problem | Cause | Solution |
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The following functions are not available: Forwarding, Store File in the Information Box, routing e-mail received via SMTP. | This function is made unavailable by the enhanced security function. | For details about enhanced security function, see "Specifying the Extended Security Functions", Security Guide. |