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Solution:

1Check both sides of the paper for the problem. If this problem appears only on the side 2 of the paper, skip to Step 3.

2Adjust the setting for the side 1 of the paper. Configure the following settings in [Advanced Settings] for the custom paper in use.

<Printing in black and white>

Decrease the absolute value of the negative current by 5% in [Paper Transfer Current: BW: Side 1].

Example: If the present current is -40 microA, change it to -38 microA.

<Printing in full color>

Decrease the absolute value of the negative current by 5% in [Paper Transfer Current: FC: Side 1].

Example: If the present current is -70 microA, change it to -67 microA.

3Adjust the setting for the side 2 of the paper. Make the following settings in [Advanced Settings] for the custom paper in use.

<Printing in black and white>

Decrease the scaling factor by 5 percentage points in [Paper Transfer Current: BW: Side 2].

Example: If the present value is 100%, change it to 95%.

<Printing in full color>

Decrease the scaling factor by 5 percentage points in [Paper Transfer Current: FC: Side 2].

Example: If the present value is 100%, change it to 95%.

4Print the image. Is the problem resolved?

Yes

Finished!

No

Repeat Steps 1 to 4. If the problem persists, contact your service representative.