Carry out either of the following procedures:
Procedure 1: Changing the process speed
In [Advanced Settings] for the custom paper in use, select [Process Speed Setting].
Decrease the value by one level.
If the present value is [High], select [Middle]. If it is [Middle], select [Low].
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Contact your service representative. |
Procedure 2: Printing black using four colors (YMCK) in full-color mode
Do the following on the Command WorkStation (CWS).
Select "Properties..." for the image.
Click the "Color" tab.
In "Color mode", select "Expert Settings...".
Click the "Gray & Black Processing" tab.
Set "Black text and graphics:" to "Normal".
Set "CMYK" to "Off".
Black is printed with 4 colors (YMCK).
If "Black text and graphics:" is set to "Rich Black On", black can also be printed in full-color mode.
If the problem persists, contact your service representative.