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Solution:

1Measure in millimeters how far the fainter area extends from the trailing edge.

2Configure the following settings in [Advanced Settings] for the custom paper in use.

<Printing in black and white>

In [Paper Transfer Current: LE Length: BW], enter the value you measured in Step 1 plus an additional 10 mm.

<Printing in full color>

In [Paper Transfer Current: LE Length: FC], enter the value you measured in Step 1 plus an additional 10 mm.

3Make a note of the present value in the following setting in [Advanced Settings] for the custom paper in use.

<Printing in black and white>

[Paper Transfer Current: LE: BW]

<Printing in full color>

[Paper Transfer Current: LE: FC]

4Increase the scaling factor in the above setting by 5 percentage points.

5Print the image. Is the problem resolved?

Yes

Finished!

No

Increase the scaling factor by 5 percentage points.

6Repeat Step 5. If the problem persists even though you have increased the scaling factor by 50 percentage points, restore the value noted in Step 3 and go to the next step.

7Decrease the scaling factor in the above setting by 5 percentage points.

8Print the image. Is the problem resolved?

Yes

Finished!

No

Decrease the scaling factor by 5 percentage points.

9Repeat Step 8. If the problem persists even though you have decreased the scaling factor by 50 percentage points, restore the value noted in Step 3 and contact your service representative.