Skip header
 

Solution:

Carry out either of the following procedures:

Procedure 1: Changing the process speed

1In [Advanced Settings] for the custom paper in use, select [Process Speed Setting].

2Decrease the value by one level.

If the present value is [High], select [Middle]. If it is [Middle], select [Low].

3Print the image. Is the problem resolved?

Yes

Finished!

No

Contact your service representative.

Procedure 2: Printing black using four colors (YMCK) in full-color mode

Do the following on the Command WorkStation (CWS).

1Select "Properties..." for the image.

2Click the "Color" tab.

3In "Color mode", select "Expert Settings...".

4Click the "Gray & Black Processing" tab.

5Set "Black text and graphics:" to "Normal".

6Set "CMYK" to "Off".

Black is printed with 4 colors (YMCK).

Note

  • If "Black text and graphics:" is set to "Rich Black On", black can also be printed in full-color mode.

7If the problem persists, contact your service representative.