Top Page > Troubleshooting: TCRU/ORU > Post-Processing Option Troubleshooting > Finisher > Jam code J468 appears when envelopes are delivered (Finisher SR5070 / Booklet Finisher SR5080) > Solution:
Attach the Z-fold support tray to the finisher shift tray.
Attach the Z-fold support tray by inserting the two protrusions on its underside into the holes on the finisher shift tray.
