Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.
Procedure 1: Increasing the paper transfer current in full color mode
In [Advanced Settings] for the custom paper in use, select [Paper Transfer Current: FC: Side 1]
Increase the value by 5
A.
Print the image. Is the problem resolved?
Yes |
Go to the next step. |
No |
Increase the value by 5 |
Repeat Step 3. If the problem persists, contact your service representative.
Is the density uneven?
Yes |
Carry out Procedure 2, "Increasing the paper transfer current applied to the side 2 of the paper in full color mode". |
No |
Finished! |
Procedure 2: Increasing the paper transfer current applied to the side 2 of the paper in full color mode
Is the side 1 density uneven?
Yes |
No further improvement is likely. Contact your service representative. |
No |
Go to the next step. |
In [Advanced Settings] for the custom paper in use, select [Paper Transfer Current: FC: Side 2].
Increase the scaling factor by 10 percentage points.
Example: If the present value is 100%, change it to 110%.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Increase the value by 10 percentage points. |
Repeat Step 4. If the problem persists, contact your service representative.