Measure in millimeters how far the fainter area extends from the trailing edge.
Configure the following settings in [Advanced Settings] for the custom paper in use.
<Printing in black and white>
In [Paper Transfer Current: LE Length: BW], enter the value you measured in Step 1 plus an additional 10 mm.
<Printing in full color>
In [Paper Transfer Current: LE Length: FC], enter the value you measured in Step 1 plus an additional 10 mm.
Make a note of the present value in the following setting in [Advanced Settings] for the custom paper in use.
<Printing in black and white>
[Paper Transfer Current: LE: BW]
<Printing in full color>
[Paper Transfer Current: LE: FC]
Increase the scaling factor in the above setting by 5 percentage points.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Increase the scaling factor by 5 percentage points. |
Repeat Step 5. If the problem persists even though you have increased the scaling factor by 50 percentage points, restore the value noted in Step 3 and go to the next step.
Decrease the scaling factor in the above setting by 5 percentage points.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Decrease the scaling factor by 5 percentage points. |
Repeat Step 8. If the problem persists even though you have decreased the scaling factor by 50 percentage points, restore the value noted in Step 3 and contact your service representative.