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Checking the Error Log

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel.

Important

  • The most recent 50 errors are recorded in the error log. If a new error is added when there are 50 errors already recorded, the oldest error is deleted. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or Stored Print error, it is not deleted. The error is recorded separately until 30 errors are recorded.

  • If the power is turned off, the log is deleted.

  • You cannot view [Error Log] on the simple screen.

1Display the Error Log screen.

  • When using the standard operation panel

    1. Press the [Home] key on the control panel.

    2. Press the [Printer] icon on the screen

      If the [Printer] icon does not appear, press the Operation panel screen illustration icon at the upper right corner of the screen to switch to the menu screen.

  • When using the Smart Operation Panel

    1. Press [Home] (Home Key Illustration) at the bottom of the screen in the center.

    2. Press the [Printer (Classic)] icon on the [Home] screen.

2Press [Error Log].

Operation panel screen illustration

3Select the error log you want to check, and then press [Details].