Skip header
 

Unlocking a Locked Print File

Only the file administrator can unlock files.

If you specify [On] for "Enhance File Protection", the file will be locked and become inaccessible if an invalid password is entered 10 times. This section explains how to unlock files.

"Enhance File Protection" is one of the extended security functions. For details about this and other extended security functions, see Specifying the Extended Security Functions.

1Log in as the file administrator from the control panel.

2Close the initial settings screen and display the initial printer screen.

  • When using the standard operation panel:

    1. Press the [User Tools] key

    2. Press the [Home] key on the control panel

      Home key illustration

    3. Press the [Printer] icon on the screen.

      If the [Printer] icon does not appear, press the Operation panel screen illustration icon at the upper right corner of the screen to switch to the menu screen.

  • When using the Smart Operation Panel:

    1. Press [User Tools] (Operation panel screen illustration) on the top right of the screen.

    2. Press the [Printer (Classic)] icon on the [Home] screen.

If the message “You do not have the privileges to use this function.” appears, press [Exit].

3Press [Print Jobs].

4Press [Locked Print Job].

5Select the file.

The filelock icon appears next to a file locked by the Enhance File Protection function.

6Press [Unlock File].

Operation panel screen illustration

7Press [Yes].

The filelock icon disappears.

8Log out.

Note

  • This can also be specified via Web Image Monitor. For details, see Web Image Monitor Help.