Problem |
Solutions |
---|---|
The printer is not recognized automatically. |
Turn off the power of the printer, reconnect the USB cable, and then turn it on again. |
Windows has already configured the USB settings. |
Open Windows' Device Manager, and then, under [Universal Serial Bus controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help. When using Windows 2000/XP/Vista or Windows Server 2003/2003 R2, an erroneous device is displayed under [USB Controller] in the [Device Manager] dialog box. |
An error occurs during software installation. |
First reboot Windows. Then, on the [Start] menu, select [Control Panel]. Double-click the System icon, and then on the [Hardware] tab, click [Device Manager]. Under [Other Devices], select the printer, and then open its properties dialog box. On the [General] tab, click [Reinstall Driver] to reinstall the driver. |