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Removing Jammed Paper from the Exit Area/Duplex Unit

Use the following procedure to remove paper that has become jammed in the exit area or inside the duplex unit.

CAUTION

  • The inside of this machine becomes very hot. Do not touch parts labelled “” (indicating a hot surface).

1Open the rear cover.

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2Remove the jammed paper carefully.

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3Close the rear cover.

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4Pull tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully.

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5Pull tray 1 out completely with both hands.

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Place the tray on a flat surface.

6Push the blue lever.

Pushing the blue lever lowers the duplex transport unit.

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7If there is jammed paper, carefully remove it.

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8With the duplex transport unit still lowered, carefully slide tray 1 back in until it stops.

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9If paper is loaded in the bypass tray, remove the paper and close the bypass tray.

10Push the side button to open the front cover, and then carefully lower it.

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11Carefully pull out the print cartridge horizontally, holding its center.

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  • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak.

  • Place the print cartridge on paper or similar material to avoid dirtying your workspace.

12Lifting the guide plate, remove the jammed paper carefully.

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13Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place.

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14Using both hands, carefully push up the front cover until it closes.

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Note

  • When closing the covers, push the covers firmly. After closing the covers, check that the error is cleared.